GETSATISFACTION

Purpose: request new features, collaborate with other users and admins on issues/features
Response time: 1-2 Days

GetSatisfaction Support

TWITTER

Purpose: public display of affection, short and quick responses/problems, community support
Response time: 1-6 hours

@thedevolf | @fastest963 | @therestrained | @chloe7201

EMAIL (support)

Purpose: questions, comments, feedback, special request, pretty much anything personal
Response time: 1-3 days

supp...@devolf.com

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EMAIL (bugs)

Purpose: send us bugs
Response time: 2-3 days

b...@devolf.com

Click the ... above to reveal. Spam slows us down.
Include, the date/time of the incident (if possible) as well as the URL where it occured and your username.

Quick Note

We treat every user the same, whether they pay us $100k a year or $5 a month. Also, support requests are answered in the order of which they were received. Please look to the left for our support options, average response times and the reasons for choosing each.

No business days? Correct! We don't believe in limiting support to "business days". Users still visit our site on non-business days, so why shouldn't we be there to help them out? Therefore, you will always get your expected support response whether it be Christmas, New Years, Memorial Day and yes, even Halloween.